Privacy Policy

This privacy notice describes how HunterTag collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR).

Last updated: June 5, 2025

Introduction

HunterTag S.r.l. ('we', 'our' or 'HunterTag') is committed to protecting the privacy and personal data of our users. This privacy policy describes how we collect, use, store and protect information when you use our services.

By using the HunterTag platform, you accept the practices described in this policy. If you do not agree with our policies, please do not use our services.

We reserve the right to update this policy. We will notify you of any significant changes via email or through a notice on our platform.

Data Controller

The data controller is HunterTag S.r.l., with registered office at:

Company: HunterTag S.r.l.

Address: Via de Taddei n°3, Milan, Italy

VAT: 14244060969

Email: privacy@huntertag.com

Data We Collect

We collect various types of information to provide and improve our services:

Personal Data

  • First and last name
  • Email address
  • Phone number (optional)
  • Residential address for shipping and services

Bicycle Data

  • Bicycle brand and model
  • Serial number and technical specifications
  • Photographs for identification
  • NFC tag installation location
  • Maintenance and repair history

Technical Data

  • IP address and geolocation information
  • Browser type and operating system
  • Device information
  • Usage data and user preferences

Purpose of Processing

We use your personal data for the following purposes:

Service Delivery

User account management, bicycle registration and tracking functionality

Security and Prevention

Fraud prevention, protection against illegal activities and platform security

Communications

Sending important notifications, service updates and customer support

Service Improvement

Data analysis to improve features and develop new characteristics

Data Sharing

We do not sell your personal data to third parties. We share your data only in the following circumstances:

  • Technical service providers (hosting, maintenance, IT support)
  • Payment processors for secure transactions
  • Legal consultants and professionals for regulatory compliance
  • Competent authorities when required by law

Data Retention

We retain your personal data for the time necessary to provide our services and comply with legal obligations:

Account data:For the duration of the active account
Inactive accounts:Deleted after 3 years of inactivity
Data for legal obligations:Retained according to legal terms (up to 10 years)

Your Rights

In accordance with GDPR, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we process

Right of Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Portability

Receive your data in a structured, readable format

Right to Restriction

Limit processing of your data in certain circumstances

Right to Object

Object to processing of your data for specific purposes

Security Measures

We implement appropriate technical and organizational security measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Strict access controls and multi-factor authentication
  • Continuous security monitoring and anomaly detection
  • Regular backup procedures and disaster recovery plans

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic and personalize content. You can manage cookie preferences in your browser settings.

Privacy Contacts

For any questions regarding this privacy policy or to exercise your rights, you can contact us:

Email: privacy@huntertag.com

Address: Via de Taddei n°3, Milan, Italy

Phone: +39 02 1234 5678

We will respond to your requests within 30 days of receipt.